Vegan · Halal Certified · GMP Approved

Frequently Asked Questions

Honest answers on vegan gummies, sleep without melatonin or CBD, magnesium, delivery, subscriptions and our 60-day money-back guarantee.

Vegan & Halal

Are your gummies vegan?
Yes, every Vitamynx product is 100% vegan. We set our gummies with fruit pectin instead of gelatine, use plant-based ingredients throughout, and never test on animals. They're made in the UK with no artificial colours.
Do you use gelatine?
Never. Most gummies are set with gelatine, which is animal-derived (often from pork). Ours are set with fruit pectin instead, so they're suitable for vegan, vegetarian and halal diets, with the same chewy texture.
Are your gummy vitamins halal?
Yes. Most everyday gummies aren't halal because they use gelatine, but ours are pectin-set, fully plant-based and Halal certified, so there's no gelatine and nothing animal-derived to worry about.
Is the vitamin D in your gummies vegan?
Yes. Most vitamin D3 is made from lanolin (sheep's wool), which isn't vegan. We use lichen-derived D3, a plant-based source that's suitable for both vegan and halal diets, with no compromise on the nutrient.

Sleep, Melatonin & CBD

Can you buy melatonin in the UK?
No. Melatonin is a prescription-only medicine in the UK, so the melatonin gummies you see from US brands can't legally be sold over the counter here. UK-legal sleep support is built from food-supplement ingredients like magnesium and calming botanicals instead. Our Snooze Dose is melatonin-free.
Is Snooze Dose a melatonin or CBD product?
Neither. It's melatonin-free and CBD-free by design. Snooze Dose is built on magnesium glycinate plus L-theanine, chamomile and other calming botanicals, so it supports a proper wind-down without melatonin, CBD or anything habit-forming.
What can I take for sleep instead of melatonin or CBD?
The common UK route is a magnesium-led wind-down. Magnesium contributes to normal psychological function and the reduction of tiredness and fatigue, and botanicals like L-theanine, chamomile and lemon balm support an evening routine. Pair it with consistent sleep habits and give it a few weeks.
Does magnesium actually help you sleep?
Magnesium can't claim to make you sleep, but it contributes to normal psychological function, the normal functioning of the nervous system, and the reduction of tiredness and fatigue, which is why people use it as part of a calming evening routine rather than a knockout pill.

Magnesium

Which magnesium is best: glycinate, citrate or malate?
They differ by what the magnesium is bound to: glycinate is the gentle, evening-friendly form most people choose; citrate is well-absorbed and more associated with digestion; malate is often used in the daytime. The authorised benefits are the same, so check the elemental magnesium on the label, not just the compound weight.
Gummies or capsules for magnesium?
It's a trade-off: capsules fit a higher, sugar-free dose, while gummies win on the thing that decides results: taking it daily. We offer Magnesium 3-in-1 as capsules for a cleaner dose, and magnesium glycinate in Snooze Dose as an evening gummy.
How much magnesium is in your capsules?
Our Magnesium 3-in-1 capsules deliver 384mg of elemental magnesium a day, combining glycinate, malate and citrate. Always read the elemental figure rather than the total compound weight, which is the amount your body actually uses.

Kids & Family

Do children really need a multivitamin?
Many don't with a varied diet, though the UK advises vitamin D for young children, and fussy or plant-based eaters may benefit from topping up nutrients like vitamin D, B12 and iodine. Choose one formulated for their age (usually 3+), follow the stated amount, and ask your GP or health visitor if unsure.
What age are your kids' gummies for?
Our Kids Multivitamin is formulated for ages 3–12, with 14 vitamins and minerals plus omega 3-6-9, no artificial colours, and a taste fussy eaters actually go for. As always, stick to the stated daily amount.
Are vitamin gummies safe for children, and how many?
Used as directed, kids' gummies are food supplements, not medicine. Choose one made for children, stick to the stated number (usually one or two a day, after a meal), and keep them out of reach so they're not mistaken for sweets. Check with your GP if your child takes any medication.

Choosing & Using

Are gummy vitamins as good as tablets?
For most everyday vitamins, the best format is the one you'll actually take. Gummies win on adherence; tablets and capsules fit higher single-nutrient doses. The real quality markers are the same either way: sensible doses, authorised claims, and vegan/halal certification if you need it.
When and how should I take them?
One a day with food for most products. Take Snooze Dose 30–45 minutes before bed. Pick a moment you'll remember (with breakfast, or by the kettle) so it becomes a habit. Consistency is what makes the difference, not the exact time of day.
How long until I notice a difference?
Supplements work with consistency, not overnight. Most people give it 4–8 weeks of daily use. Hair, skin and nails in particular respond slowly because they grow slowly. If you're not feeling it, our 60-day money-back guarantee has you covered.
How much sugar is in them, and any allergens?
Our gummies are low in sugar with no artificial colours or flavours, and the capsules are sugar-free. Each product lists its exact sugar content and allergen advice on the label and product page, so check there if you have a specific allergy.

Orders & Delivery

How much is delivery?
UK delivery is free on all orders. Everything ships in letterbox-friendly pouches, so there's no need to wait in for a parcel.
Do subscribers get free delivery?
Yes, every subscription order ships free, whatever the order value. It's one of the perks of Subscribe & Save, alongside the recurring discount.
Where do you ship from, and how long does it take?
Orders are dispatched from the UK and posted in letter-friendly pouches, so most arrive within a few working days. You'll get a confirmation email when your order is on its way.

Subscriptions & Returns

How does Subscribe & Save work?
Choose Subscribe & Save at checkout and you get 15% off every delivery automatically, up to 34% off RRP once you factor in the bundle pricing. You pick the frequency, delivery is free, and we email a reminder before each order. See how it works.
Can I pause or cancel anytime?
Yes, there's no lock-in and no fees. Log in to your account to skip, pause, change frequency or cancel whenever you like. You're always in control.
What's your returns policy?
Every order is backed by our 60-day money-back guarantee. If a product isn't right for you, get in touch within 60 days and we'll make it right, even if the pouch is opened. Just email our team and we'll sort a refund or replacement.

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